Trust & Safety
Buy and host events with confidence
We’re building a platform where you can discover events without second-guessing if it’s legit. Every ticket, every check-in, every payout — built with safety in mind.
User protection
- Secure payments and verified transaction flows
- QR ticket validation at entry to reduce fraud
- Signals and checks to catch suspicious activity
Organizer verification
- We review accounts and events when needed
- We can suspend bad actors and unsafe events
- Clear audit trails for disputes and investigations
Ticket validation
- One ticket, one scan — entry gets faster and cleaner
- Organizer-only access to scanning tools
- Live status updates to prevent re-use
Contact
- Support: support@tixdorm.com
- We respond as fast as possible (usually within 24 hours)
- Include event link + screenshots if relevant
Policies
We keep our policies clear and human. If you’re ever unsure, reach out — we’ll help.